Data Protection & Privacy

bajilive Privacy Policy

Your privacy matters to bajilive. This policy explains exactly what personal data bajilive collects from Bangladesh players, why it's collected, how it's stored, and what rights you have over your own information.

Last updated: 1 January 2025

Applies to: All bajilive players in Bangladesh

Language: English (en-BD)

1 Introduction

bajilive operates the gaming platform at bajilive.one and the bajilive mobile app. When you register an account, make a deposit, play a game, or contact bajilive support, you share personal information with us. This Privacy Policy explains how bajilive handles that information — what we collect, why we collect it, who we share it with, and how long we keep it.

bajilive is committed to protecting the privacy of every player in Bangladesh. We collect only the data we genuinely need to run your account and process your payments. We do not sell your data to advertisers, data brokers, or any third party. We do not share your information with anyone outside of bajilive except in the specific circumstances described in Section 5 of this policy.

By registering a bajilive account or using any bajilive service, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use bajilive.

Short version: bajilive collects the minimum data needed to run your account and pay you your winnings. Your data stays on bajilive. It is never sold. You can request a copy of your data or ask us to delete it at any time by contacting [email protected].


2 Data We Collect

bajilive collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform.

Data Type Examples Source
Identity data Full name, date of birth, national ID number (if requested for KYC) Provided by you at registration or verification
Contact data Mobile phone number, email address Provided by you at registration
Payment data bKash/Nagad/Rocket account number, transaction reference numbers Provided by you when depositing or withdrawing
Account data Username, account balance, bet history, bonus history, session logs Generated automatically by your use of bajilive
Device and technical data IP address, device type, operating system, browser type, screen resolution Collected automatically when you access bajilive
Usage data Pages visited, games played, session duration, click patterns Collected automatically via cookies and analytics
Communications data Support chat transcripts, emails sent to bajilive Provided by you when contacting support

Payment PIN: bajilive never collects or stores your bKash, Nagad, or Rocket PIN. All payment transactions are processed directly through the respective mobile banking platforms. bajilive only receives confirmation that a transaction was completed and the associated reference number.


3 How We Collect Your Data

bajilive collects your personal data through the following channels:

  • Direct input: When you register your bajilive account, complete identity verification, make a deposit or withdrawal, or contact bajilive support, you provide data directly to us.
  • Automated collection: When you visit bajilive.one or use the bajilive app, our servers automatically log your IP address, device information, and usage patterns. This happens on every visit, whether or not you are logged in.
  • Cookies and similar technologies: bajilive uses cookies to maintain your login session, remember your preferences, and analyse how players use the platform. See Section 6 for full details on cookies.
  • Payment processors: When you deposit or withdraw via bKash, Nagad, or Rocket, those platforms confirm the transaction to bajilive. bajilive receives the transaction reference and the amount — not your mobile banking credentials.

4 Why We Use Your Data

bajilive uses your personal data only for legitimate purposes directly related to running your account and providing the bajilive service. The table below sets out each purpose and the legal basis on which bajilive relies.

  • Account management: To create and maintain your bajilive account, verify your identity, and keep your account secure.
  • Payment processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Game delivery: To run the games you play on bajilive, record bet outcomes, calculate winnings, and maintain your game history.
  • Fraud prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct described in the bajilive Terms and Conditions.
  • Responsible gaming: To monitor for patterns that may indicate a player is experiencing gambling-related harm, and to enforce self-exclusion and deposit limits that you have set on your own account.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of bajil ive's support service.
  • Platform improvement: To analyse how players use bajilive so we can fix bugs, improve game performance, and make the platform easier to use.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering obligations and age verification requirements.

No marketing without consent: bajilive will not send you promotional messages unless you have explicitly opted in to receive them. You can withdraw your marketing consent at any time by contacting [email protected] or updating your account preferences.


5 Data Sharing

bajilive does not sell, rent, or trade your personal data to any third party. bajilive shares your data only in the following limited circumstances:

  • Payment processors: bajilive shares the minimum necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These platforms operate under their own privacy policies.
  • Identity verification providers: If bajilive requires you to complete KYC verification, your identity documents may be shared with a third-party verification service. bajilive uses only reputable, security-certified providers for this purpose.
  • Legal authorities: bajilive may disclose your personal data to law enforcement or regulatory authorities if required to do so by law, court order, or in connection with an investigation into fraud, money laundering, or other criminal activity.
  • Business transfers: In the event that bajilive is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. bajilive will notify affected players before any such transfer takes place.

No advertising networks: bajilive does not share your data with advertising networks, social media platforms, or data analytics companies for the purpose of targeting you with advertisements on other websites or apps.


6 Cookies and Tracking

bajilive uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. bajilive uses the following types of cookies:

  • Essential cookies: Required for the bajilive platform to function. These cookies maintain your login session and remember your language and display preferences. You cannot opt out of essential cookies without stopping your use of bajilive.
  • Analytics cookies: bajilive uses anonymised analytics to understand which pages and games are most popular, how long players spend on the platform, and where technical errors occur. This data is aggregated and cannot be used to identify individual players.
  • Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using bajilive, but some features may work less smoothly. bajilive does not use third-party advertising cookies or tracking pixels that report your activity to external advertising platforms.


7 Data Storage and Security

bajilive stores all player data on secure servers protected by industry-standard encryption. Access to player data within bajilive is restricted to staff members who need it to perform their job functions. All staff with access to personal data are bound by confidentiality obligations.

bajilive uses the following security measures to protect your personal data:

  • TLS encryption for all data transmitted between your device and bajilive's servers.
  • Encrypted storage for sensitive data including payment account numbers and identity documents.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Regular security audits and penetration testing of the bajilive platform.
  • Strict access controls ensuring that only authorised bajilive staff can access player data.

Despite these measures, no online platform can guarantee absolute security. If bajilive becomes aware of a data breach that affects your personal data, we will notify you as quickly as possible and take immediate steps to contain the breach and protect affected accounts.

Your role in security: bajilive's security measures work best when players also take steps to protect their accounts. Use a strong, unique password for your bajilive account, enable two-factor authentication if available, and never share your login credentials with anyone.


8 Data Retention

bajilive retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal record-keeping obligations. The general retention periods bajilive applies are:

  • Account and identity data: Retained for the lifetime of your account plus 5 years after account closure, to comply with anti-money laundering record-keeping requirements.
  • Transaction and payment data: Retained for 7 years after the transaction date in accordance with financial record-keeping obligations.
  • Game history and bet records: Retained for 3 years after the relevant game session, or longer if required in connection with a dispute or investigation.
  • Support communications: Retained for 2 years after the support case is closed.
  • Analytics and usage data: Retained in anonymised, aggregated form indefinitely. Individual-level usage data is deleted after 12 months.

When the applicable retention period expires, bajilive securely deletes or anonymises your personal data so that it can no longer be linked to you as an individual.


9 Your Privacy Rights

As a bajilive player, you have the following rights over your personal data. To exercise any of these rights, contact bajilive at [email protected] with the subject line "Privacy Request" and a description of what you are requesting.

  • Right of access: You can request a copy of all personal data bajilive holds about you. bajilive will provide this within 30 days of receiving your request.
  • Right to correction: If any personal data bajilive holds about you is inaccurate or incomplete, you can ask us to correct it. You can update most account details directly from your account settings.
  • Right to deletion: You can ask bajilive to delete your personal data. bajilive will honour this request where it is not prevented from doing so by legal obligations — for example, financial record-keeping requirements mean that transaction data must be retained for a minimum period even after account closure.
  • Right to restrict processing: You can ask bajilive to stop using your data for certain purposes while a dispute or investigation is ongoing.
  • Right to data portability: You can request your personal data in a structured, machine-readable format so that you can transfer it to another service.
  • Right to withdraw consent: Where bajilive processes your data on the basis of your consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

Response time: bajilive aims to respond to all privacy requests within 7 business days. Complex requests may take up to 30 days. bajilive will always acknowledge your request within 48 hours and keep you updated on progress.


10 Children's Privacy

bajilive is strictly an 18+ platform. bajilive does not knowingly collect personal data from anyone under the age of 18. If bajilive discovers that a player under 18 has registered an account, the account will be immediately closed, all funds will be returned to the payment source, and all personal data associated with the account will be deleted.

If you believe that a minor has registered a bajilive account, please contact [email protected] immediately. bajilive takes underage gambling extremely seriously and will act on any report without delay.


11 Updates to This Policy

bajilive may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When material changes are made, bajilive will notify players via a notice on the platform or by email to the address registered on your account.

The updated policy will display the revised "Last updated" date at the top of this page. Continued use of bajilive after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, please stop using bajilive and contact support to close your account.


12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how bajilive handles your personal data, please get in touch:

bajilive's support team is available 24 hours a day, 7 days a week. Privacy requests are handled by a dedicated team member and are treated with the highest level of confidentiality.

Privacy Built Into Every Layer

bajilive's approach to privacy isn't just a policy document — it's built into how the platform is designed and operated.

End-to-End Encryption

Every connection between your device and bajilive is protected by TLS encryption. Your account data, payment details, and game history are never transmitted in plain text.

No Data Sales — Ever

bajilive has never sold player data and never will. Your personal information exists solely to run your account and process your BDT payments — nothing else, no exceptions.

Minimal Data Collection

bajilive collects only what is genuinely needed. If a piece of data isn't required to run your account or process your payments, bajilive doesn't collect it in the first place.

Full Data Access Rights

You can request a complete copy of all personal data bajilive holds about you at any time. bajilive will deliver it within 30 days — in a readable format you can actually use.

Right to Deletion

Want your data removed? bajilive will delete your personal information on request, subject only to the minimum retention periods required by financial regulations.

No Spam, No Tracking Ads

bajilive does not use advertising cookies or share your data with ad networks. You will never see bajilive-targeted ads following you around the internet based on your gaming activity.

Play with Confidence on bajilive

Your Data Is Safe — Now Enjoy the Games

bajilive is built on transparency and trust. Register your account today and experience fast BDT payouts, provably fair games, and a platform that genuinely respects your privacy.

No data sold Encrypted payments 24/7 support